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Video Surveillance Software
Custom video surveillance software that puts cameras, recordings and alerts in one place for the people responsible for a site.
Business goals
The client needed video surveillance software for people who are responsible for watching over property but can't stare at screens all day. Those users need to see a camera right away, find a moment in recorded video quickly and hear about activity without watching constantly. As camera counts and locations grow, access control also matters, because recorded footage is sensitive and not everyone should see all of it.
Project overview
Hexagon developed the client's video surveillance software. Users can view live cameras, review recordings on a timeline, and get alerts for motion events. Administrators organize cameras by site, decide who can see which ones and set how long footage is kept. The software gives operators one place to work, rather than a separate viewer for each location, and it was built to take on more cameras over time.
Challenges faced and solved
Surveillance software gets judged in the five minutes after something goes wrong.
Finding the moment that matters
After an incident, someone has to find a few seconds of video within hours of footage. Scrubbing through recordings by hand is slow, especially when a manager or insurer is waiting.
We built a timeline review with camera and date filters and event markers, so users can go directly to the part of the recording they need.
Too many alerts to take seriously
Motion alerts fire for shadows, weather and passing traffic. Once people get used to false alarms, they start ignoring notifications, including the one that turned out to be real.
We made alerts configurable per camera, with schedules and sensitivity settings, so people get notified about activity at times when it matters.
Controlling who sees what
Footage can show staff, customers and private areas. Shared logins leave no way to limit that access or find out later who looked at which camera.
We built user accounts with camera-level permissions and an access log, so each person sees only their cameras and activity stays on record.
Managing storage over time
Video fills up disks fast. Keep too little and the footage is gone when you need it; keep too much and the cost of storage keeps climbing.
We added retention settings by camera or site, so older footage gets cleared on a schedule the customer sets and controls.
Features
| Feature | Description |
|---|---|
| Monitoring staff | |
| 1. Live Camera View | Users open any permitted camera and see what it's seeing now, without switching tools. |
| 2. Multi-Camera Grid | Several feeds display on one screen, letting one person keep an eye on a whole site. |
| 3. Timeline Playback | Recordings appear on a timeline, so users can drag to a specific time rather than opening files. |
| 4. Search by Camera and Date | Filters narrow hours of footage down to the right camera and period. |
| 5. Event Markers | Motion events are marked on the timeline, which points reviewers to where something happened. |
| 6. Clip Export | Users save a short section of video to hand to a manager, insurer or the police. |
| 7. Motion Alerts | Notifications tell staff about activity, so nobody needs to watch every feed. |
| 8. Alert History | Past alerts stay listed with their time and camera, and each links to the matching footage. |
| Administrators | |
| 9. Camera Management | Admins add cameras, rename them and check whether each one is online. |
| 10. Site and Location Groups | Cameras are organized by location, which keeps a larger deployment easy to navigate. |
| 11. User Accounts and Roles | Viewers and administrators get different capabilities, so sensitive settings stay protected. |
| 12. Camera-Level Permissions | Access can be limited to specific cameras or sites, which matters for private areas. |
| 13. Alert Rules and Schedules | Admins choose which cameras alert, how sensitive they are and during what hours. |
| 14. Retention Settings | Admins set how long footage is kept, balancing evidence needs against storage. |
| 15. Access Log | The system records who viewed or exported footage, giving a trail to check when questions come up. |
| 16. Camera Health Notices | Admins hear when a camera goes offline, so they don't learn about a gap only when they need the video. |
How the platform is put together
Each layer has one job.
The result
The client has its own surveillance software, with live view, recorded video review and alerts together in one product. Administrators control cameras, access and retention from the same place.
| Area | Before | After |
|---|---|---|
| Watching cameras | Feeds checked in separate tools | Live view and grid in one application |
| Finding footage | Long manual scrubbing through recordings | Timeline, filters and event markers |
| Access to video | Hard to restrict or review | Permissions per camera, plus an access log |
| Storage | Footage kept without clear rules | Retention set by camera or site |
How we took it from idea to launch
Good software follows a process. Here are the six stages, and what happens in each one.
Discovery & Requirements
Goal: Define the product vision, target audience and core business requirements.
Key activities- Stakeholder interviews
- Market and competitor research
- Defining user personas
- Drafting technical specifications or a Product Requirements Document (PRD)
Design (UX / UI)
Goal: Create an intuitive user experience and visual interface.
Key activities- UX design: information architecture, user flows and wireframes
- UI design: high-fidelity mockups and interactive prototypes in Figma or similar tools
- Design system: colors, typography and component libraries
Development: Frontend & Backend
Goal: Build the functional application using agile sprints.
Key activities- Backend: set up databases, design APIs (REST, GraphQL), implement server logic, and configure authentication and authorization (OAuth, RBAC)
- Frontend: build responsive interfaces and connect components to backend APIs
- Version control: manage code through Git and GitHub
Security & Optimization
Goal: Harden the application against vulnerabilities and boost performance.
Key activities- Security: address the OWASP Top 10, including injection, XSS and CSRF, enforce encryption in transit and at rest, and implement rate limiting
- Optimization: code splitting and lazy loading, database indexing, API caching and load testing
- QA and testing: unit, integration and end-to-end tests
Beta Release
Goal: Deploy to a controlled group of real users to catch edge-case bugs and gather feedback.
Key activities- Set up staging and production CI/CD pipelines
- Launch a closed or open beta with real users
- Monitor errors through observability tools
Public Release (Launch)
Goal: Roll the software out to the general public.
Key activities- Final production deployment
- DNS configuration
- Marketing and onboarding rollout
- Post-launch performance and security monitoring
Business benefits
Staff reach the relevant footage quickly when an incident needs answers.
Schedules and sensitivity settings cut down on false alarms.
Permissions and logs limit who sees footage and record who did.
Retention rules keep footage from filling disks without warning.
Conclusion
Security cameras are easy to buy. The harder part is the software that makes the footage useful on a bad day, when someone needs one clip fast and needs to trust who has seen it. Hexagon built the client's surveillance software around those moments: quick playback, sensible alerts, tight access and clear storage rules. If you're planning a surveillance product, or your current system makes footage hard to find and control, come and talk to us about what you need.
Talk to us about your projectRelated services: IoT development · custom software development
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