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Hexagon is reshaping industries through smarter systems, streamlined workflows, and bold digital innovation.
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Hexagon is reshaping industries through smarter systems, streamlined workflows, and bold digital innovation.
Ready to clean up your CRM workflow?
Book a CRM Workflow Audit and see where leads, follow-ups, reporting, or disconnected tools can be fixed first.
A Salesforce Alternative for Growing Companies That Need a CRM Their Team Will Actually Use
Salesforce is powerful, but many growing companies end up paying for licenses, add-ons and admin time to run a system their team works around. Hexagon helps you decide honestly: move to a leaner CRM built around your process, or keep Salesforce and make it simpler. We build custom CRMs, run our own CRM platform, Arches CRM, and deliver Salesforce development, so we have no reason to push you one way.
Is Salesforce working for you, or are you working for Salesforce?
If several of these sound familiar, the answer isn't always to switch. Sometimes it's to simplify. We'll tell you which.
Three ways forward
Move to Arches CRM
Our own CRM platform, running in production, configured to your pipeline stages, roles and reports. You get a proven foundation without paying for features you don't use, and your data stays yours.
Build a custom CRM
When your sales and service process is what sets you apart, we build a CRM around it, with integrations to your existing tools and the source code owned by you. See custom CRM development services.
Keep Salesforce, make it simpler
If Salesforce is the right platform, we clean up the configuration, remove clutter, automate busywork and fix integrations so your team uses it. See Salesforce development services.
How the options compare
A practical view of what changes with each path. We confirm the details for your company in the free review.
Fit to your process
Arches CRM: configured to your stages, roles and reports. Custom CRM: built entirely around your workflow. Salesforce, simplified: adapted within the Salesforce platform.
Time to launch
Arches CRM: usually weeks, because the platform already exists. Custom CRM: typically a few months, delivered in working increments. Salesforce, simplified: usually weeks, depending on how much cleanup is needed.
Ongoing cost
Arches CRM: a subscription without paying for unused features. Custom CRM: a build investment, then hosting and support. Salesforce, simplified: your existing licenses, often with fewer add-ons. We give you an estimated cost for each after scoping.
Who owns what
Arches CRM: your data is yours; Hexagon maintains the platform. Custom CRM: you own the source code and the data. Salesforce, simplified: your data stays in your Salesforce org.
Integrations
All three connect to accounting, ERP, email, calendars and industry tools through APIs, including QuickBooks, Xero, NetSuite, Microsoft 365, Google Workspace and HubSpot. See API and system integration.
What a move off Salesforce involves
The risk in switching CRMs is losing history and momentum. We plan for both.
Data migration
Accounts, contacts, opportunities, activities, notes and attachments are mapped field by field, cleaned and de-duplicated, then test-migrated before cutover so nothing is lost.
Workflows and automation
We document the flows, rules and approvals you rely on today and rebuild the ones that matter, simplifying the rest.
Integrations
Connections to accounting, marketing, support and industry systems are rebuilt and tested before go-live.
Training and adoption
Role-based training and a short parallel run so your team is confident on day one, with support after launch.
What our CRM work has delivered
Our client work is covered by NDAs, so we share outcomes here without names. Detailed walkthroughs and references are available on a call.
A custom CRM with a client portal
Replaced disorganized data and slow onboarding with a CRM featuring automated onboarding, real-time analytics, a mobile-friendly interface and a client access portal, freeing staff time and improving client retention.
Onboarding that sorts itself
Replaced a patchwork of a storefront, spreadsheets and forms with an integrated system that automatically places hundreds of new clients each quarter into the right program and plan.
One portal instead of phone and email
A client application with secure document submission, two-way messaging, task tracking and automated deadline reminders cut errors and saved time for clients and staff.
CRM data connected to accounting
Connectors to QuickBooks, Xero and Wave plus automated multi-currency invoicing replaced a manual, error-prone billing process across several countries.
How a CRM decision and move runs
Free 30-minute review
Show us how your team sells today and where Salesforce gets in the way.
Keep-or-switch assessment
We compare simplifying Salesforce against Arches CRM and a custom build for your case.
Scope and estimate
A clear plan, timeline and estimated cost before any work starts.
Build and migrate
Configuration or development, data migration and integrations, tested before cutover.
Launch and support
Training, a short parallel run and ongoing support so adoption sticks.
Salesforce alternative questions, answered
What is a good Salesforce alternative for a growing company?
It depends on your process. If you sell in a fairly standard way, a lean CRM platform such as Arches CRM configured to your stages is usually fastest and most cost-effective. If your process is unusual, a custom CRM fits better. If Salesforce already holds years of data and integrations, simplifying it can be the best option.
Do you recommend leaving Salesforce?
Only when it's the right call. We also deliver Salesforce development, so we're comfortable recommending that you keep it and simplify it when that serves you better.
Can you migrate all our Salesforce data?
Yes. Accounts, contacts, opportunities, activities, notes and attachments can be exported and mapped to the new CRM. We clean and test-migrate the data before cutover.
How long does a move off Salesforce take?
Moving to Arches CRM is usually a matter of weeks. A custom CRM typically takes a few months. Timing depends on data volume, workflows and integrations, which we confirm in scoping.
Will we save money?
Often, but not always. Savings come from not paying for unused licenses and add-ons and from less admin time. We compare the realistic cost of each option during the assessment before you commit.
Who owns the data and the code?
Your data is always yours. On custom builds you own the source code. On Arches CRM, Hexagon maintains the platform and your data belongs to you.
Get a straight answer: keep Salesforce or switch?
In 30 minutes, walk us through how your team sells and what Salesforce costs you. You'll leave with a clear recommendation, whether or not you work with us.
Book a Free 30-Minute Review
Pick a time below. You'll talk with our team, not a sales script, and leave with a clear recommendation on what to build, fix or connect.
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