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Our Work / Task Marketplace Mobile Apps
Technology ServicesUSMobile & Web AppsCustom Platforms

Task Marketplace Mobile Apps

iOS and Android apps that connect people who need tasks done with people ready to do them.

DeliverablesiOS app, Android app, marketplace backend, task posting and matching, in-app messaging, admin tools
IndustryTechnology Services
CountryUS

Business goals

The client wanted a mobile marketplace for everyday jobs: someone needs help with an errand or a chore, and someone nearby has the time and skills to do it. A marketplace like this only works when both sides trust it and can act from their phones. The client needed iOS and Android apps that made posting a task quick, finding work simple and communication between strangers straightforward.

Project overview

Hexagon delivered iOS and Android apps with a shared backend for a two-sided task marketplace. People needing help describe a task, set the location and timing, then review offers from those interested. Workers browse open tasks, offer to take them and update progress. Messaging, notifications and ratings keep both sides informed before and after a job. Administrators get tools to manage accounts, tasks and reported problems.

Challenges faced and solved

A two-sided marketplace has to win over both sides, and it has to do so on a phone.

The challenge

Getting a task posted in a minute

People tend to reach for an app in the moment, when a job comes to mind. If the posting form takes too long or asks too much, they give up and ask a neighbor.

Our solution

We built a short guided posting flow covering what, where and when, with optional photos for anything hard to describe.

The challenge

Helping workers find the right jobs

Someone looking for work doesn't want to scroll through tasks across town or outside their abilities. If the feed feels irrelevant, they stop checking the app and the marketplace goes quiet.

Our solution

We gave workers a task feed they can filter by category and location, with alerts when something suitable gets posted.

The challenge

Building trust between strangers

A person inviting someone to their home, or trusting them with an errand, wants to know who they're dealing with. Workers want to know the request is genuine too.

Our solution

We added profiles and two-way ratings, so each side can look at the other's history before agreeing to a task.

The challenge

Keeping both platforms in step

Customers on iPhones and on Android phones share one marketplace. If one app shows a different status or lags behind, offers and messages get missed and people lose confidence.

Our solution

We ran both apps from one backend and one API, so tasks, offers, messages and status all match on either device.

Features

FeatureDescription
People who need tasks done
1. Guided Task PostingA few short steps capture the job, category, location and timing, so posting doesn't feel like filling out a form.
2. Task PhotosA picture of the sofa or the overgrown yard answers questions that would otherwise take several messages.
3. Offers InboxInterested workers appear in one place for the poster to compare.
4. Worker ProfilesPosters can check a worker's description, ratings and past reviews before choosing.
5. Task AssignmentA poster selects a worker with one action, which closes the task to other offers.
6. Task StatusThe poster can see whether the job is assigned, under way or finished, without asking.
7. Task HistoryEarlier tasks are saved, which makes it easy to find a good worker again.
People doing tasks
8. Task FeedOpen jobs appear in a list that can be filtered by category and area.
9. Location ViewWorkers can see roughly where a job is before offering, which helps them avoid long trips for small jobs.
10. Make an OfferA worker can express interest with a short note saying why they are a good fit.
11. Worker Profile SetupWorkers describe their skills and availability, giving posters a reason to choose them.
12. New Task AlertsPush notifications let workers respond quickly to a suitable task, often before others see it.
13. Progress UpdatesWorkers mark a job as started and completed, which keeps the poster informed.
Both sides
14. Sign-Up and ProfilesUsers create an account on their phone, and the same account works for posting or doing tasks.
15. In-App MessagingUsers discuss details inside the app, so nobody needs to share a personal phone number early on.
16. Push NotificationsOffers, messages and status changes reach people when they happen.
17. Two-Way RatingsAfter a task, each person rates the other, which rewards reliability on both sides of the marketplace.
Marketplace administrators
18. User ManagementStaff can review accounts and suspend anyone who breaks the rules.
19. Task ModerationStaff can review and remove postings that break marketplace rules, which keeps the feed trustworthy.
20. Reports and DisputesUsers can flag a problem, and staff can see the task and message context behind it.
21. Category ManagementStaff can add or adjust task categories without an app update.

How the platform is put together

Each layer has one job.

On the phoneThe iOS and Android apps that posters and workers carry with them
Native apps
The marketplace engineAccounts, tasks, offers, messages and ratings served to both apps
JavaREST APIs
Running the marketplaceA web admin panel for users, moderation, disputes and categories
JavaScriptPHP
Shipping updatesTracked code and repeatable builds for store releases
Git and GitHubCI/CD

The result

The client received a task marketplace for both major mobile platforms, with one backend behind them. Posters, workers and administrators each have tools built for their part of the exchange.

AreaBeforeAfter
Getting helpAsking around or posting on general boardsPost a task to a dedicated marketplace from a phone
Finding workSearching many places for small jobsA filterable feed plus alerts for new tasks
Choosing someoneLittle to go on about a strangerProfiles, ratings and reviews on both sides
Staying in touchPersonal numbers swapped earlyIn-app messages and status notifications

How we took it from idea to launch

Good software follows a process. Here are the six stages, and what happens in each one.

Stage 1

Discovery & Requirements

Goal: Define the product vision, target audience and core business requirements.

Key activities
  • Stakeholder interviews
  • Market and competitor research
  • Defining user personas
  • Drafting technical specifications or a Product Requirements Document (PRD)
Stage 2

Design (UX / UI)

Goal: Create an intuitive user experience and visual interface.

Key activities
  • UX design: information architecture, user flows and wireframes
  • UI design: high-fidelity mockups and interactive prototypes in Figma or similar tools
  • Design system: colors, typography and component libraries
Stage 3

Development: Frontend & Backend

Goal: Build the functional application using agile sprints.

Key activities
  • Backend: set up databases, design APIs (REST, GraphQL), implement server logic, and configure authentication and authorization (OAuth, RBAC)
  • Frontend: build responsive interfaces and connect components to backend APIs
  • Version control: manage code through Git and GitHub
Stage 4

Security & Optimization

Goal: Harden the application against vulnerabilities and boost performance.

Key activities
  • Security: address the OWASP Top 10, including injection, XSS and CSRF, enforce encryption in transit and at rest, and implement rate limiting
  • Optimization: code splitting and lazy loading, database indexing, API caching and load testing
  • QA and testing: unit, integration and end-to-end tests
Stage 5

Beta Release

Goal: Deploy to a controlled group of real users to catch edge-case bugs and gather feedback.

Key activities
  • Set up staging and production CI/CD pipelines
  • Launch a closed or open beta with real users
  • Monitor errors through observability tools
Stage 6

Public Release (Launch)

Goal: Roll the software out to the general public.

Key activities
  • Final production deployment
  • DNS configuration
  • Marketing and onboarding rollout
  • Post-launch performance and security monitoring

Business benefits

Easy on both major platforms

Apps for both platforms let users join on the phone they already own.

More trust between strangers

Two-way ratings build a track record for everyone.

Quicker responses

Push alerts put new tasks and offers in front of people promptly.

A marketplace staff can manage

Admin tools handle moderation and disputes without developer help.

Conclusion

Task marketplaces look simple from the outside. The difficulty sits in the details: fast posting, relevant feeds, messages between strangers and a record of who can be relied on. Hexagon built iOS and Android apps and the shared backend that gives both sides of the client's marketplace the same picture. If you are planning a local services marketplace, or any app that matches people with work, we would be happy to talk about what to build first.

Talk to us about your project

Related services: mobile app development · custom software development

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FAQs

Do you build native apps or a single cross-platform app?We do both, using native apps or Flutter. We'd recommend whichever suits your budget and goals.
Can one person both post and do tasks?Yes. A single account can work on either side of the marketplace.
How do users contact each other safely?Messages stay inside the app, so people don't need to share personal numbers early in the exchange.
Can you help shape the concept too?Yes. We can work with you on which marketplace features belong in a first release.

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