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Cutting-edge solutions tailored to everyday issues in the modern digital environment.
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Innovative tools and services designed to address complex challenges today’s digital landscape.
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Hexagon is reshaping industries through smarter systems, streamlined workflows, and bold digital innovation.
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Hexagon is reshaping industries through smarter systems, streamlined workflows, and bold digital innovation.
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Connect Your Website and Web Applications With the Systems Behind Your Business.
Hexagon connects websites, customer and partner portals, eCommerce experiences, booking journeys, and web applications with CRM, ERP, payments, identity, scheduling, inventory, documents, data feeds, and operational platforms. The integration is designed around the customer action, business workflow, data owner, and failure path—not only the API endpoint.
- Customer-facing workflows
- Governed data movement
- Reliable error handling
- Monitored production connections
Founded in 2007
U.S.-Led Discovery
Global Engineering
300+ Software Projects
A Web Experience Fails When the Customer Action Does Not Reach the Right Business System Reliably.
A form can submit successfully while the lead never reaches CRM. An order can be paid while inventory or fulfillment remains unchanged. A portal can display outdated status because the source system did not synchronize. These failures create duplicate work, customer frustration, inaccurate reporting, and support issues.
Hexagon maps the complete web interaction—from the user action through validation, authentication, integration, business-system update, response, notification, monitoring, and exception handling.
What a Connected Web Journey Must Coordinate
User Action
- Form submission
- Account creation
- Login
- Search
- Booking
- Order
- Payment
- Upload
- Service request
Web Application Logic
- Validation
- Permissions
- Pricing
- Availability
- Business rules
- Session state
- Confirmation
Integration & Orchestration
- Authentication
- Mapping
- Transformation
- Routing
- Queues
- Retries
- Duplicate prevention
- Error handling
Business System Update
- CRM
- ERP
- Inventory
- Accounting
- Scheduling
- Documents
- Support
- Analytics
- External services
Response & Operations
- Customer message
- Staff task
- Status update
- Notification
- Dashboard
- Reconciliation
- Monitoring
Which Web Integration Approach Fits the Requirement?
Six Ways Hexagon Can Connect Customer-Facing Web Experiences
Website Forms, Leads & CRM
Connect enquiry, registration, campaign, quote, and support forms with CRM, routing, ownership, notifications, duplicate prevention, and follow-up workflows.
eCommerce, Orders, Inventory & Payments
Coordinate products, pricing, availability, customers, carts, payments, orders, taxes, inventory, fulfillment, accounting, and status across approved systems.
Customer, Member & Partner Portals
Connect secure portals with profiles, permissions, documents, cases, projects, invoices, subscriptions, support, and operational records.
Booking, Scheduling & Availability
Integrate appointment, service, event, resource, rental, or reservation journeys with live availability, rules, payment, confirmation, reminders, and staff schedules.
Identity, Accounts & Subscription Workflows
Connect registration, sign-in, verification, roles, account provisioning, subscription status, consent, preferences, and access across the web experience and business systems.
Data Feeds, Search & External Services
Integrate product, property, listing, catalog, map, pricing, content, document, analytics, communication, and approved third-party data services.
Choose the Integration Page That Matches the Primary Problem
WEBSITE & WEB APPLICATION INTEGRATION
Use this service when the main experience is a website, portal, eCommerce site, booking flow, or web application that must connect with business systems.
API INTEGRATION SERVICES
Use this service when the main technical requirement is connecting applications through existing or custom APIs with mapping, validation, synchronization, monitoring, and error handling.
SYSTEM INTEGRATION SERVICES
Use this service when the requirement spans the wider enterprise environment across CRM, ERP, cloud, databases, legacy applications, departments, and shared business processes.
CLOSING LINE
Many projects involve all three capabilities. The page ownership is based on the buyer’s primary problem and starting point.
Proof in Practice: Orriant
Connecting Proprietary Digital Platforms With CRM, Surveys, Scheduling, Mobile, and AI Services
OR
Orriant
Chairman • UAE Business Leader
Technical Footprint
CRM integration
Survey integration
Scheduling APIs
AI-platform APIs
Proprietary applications
Mobile applications
Client Context
Orriant operates proprietary wellness platforms and mobile applications supporting coaching, health programs, records, communication, and reporting.
The Integration Requirement:
The digital environment required information and workflows to move between proprietary applications, a survey system, CRM, scheduling services, mobile applications, and AI platforms.
What Hexagon Delivered
Hexagon implemented structured data management and real-time analytics, automated onboarding, modernized the user experience, added mobile access, improved communication tools, and strengthened security. Orriant’s public testimonial also confirms that Hexagon built proprietary wellness platforms and mobile apps, integrated survey and CRM systems, and developed APIs for scheduling and AI platforms.
Verified Outcome
The integrations supported a more connected environment for customer information, scheduling, wellness workflows, and digital services. Orriant has worked with Hexagon since 2015.
Recognized for Technology Innovation and Delivery Excellence
Hexagon IT Solutions has earned positive client ratings and recognition from independent technology and business publications for custom software development, digital transformation, innovation, and technology delivery.
4.9/5 Client Rating
DesignRush
Best Digital Transformation Consultancy
Corporate Vision · 2025 Winner
Innovation Excellence Awards
CIO Bulletin · 2024
Recognized in 2026 Technology Rankings
Software Development & IT Services
Founded in 2007, Hexagon combines U.S.-led discovery with global engineering and delivery capabilities to help organizations modernize operations through custom technology solutions.
From Web Journey Discovery to Monitored Production Integration
1
User Journey & System Discovery
Identify user actions, website or portal behavior, target systems, data owners, dependencies, errors, and desired outcomes.
2
Data, Identity & Integration Design
Define records, identities, fields, timing, authentication, transformations, business rules, and integration pattern.
3
Security, Failure & Monitoring Design
Define permissions, secrets, validation, duplicate prevention, retries, exception handling, alerts, logs, and operational ownership.
4
Build & Configure
Develop connectors, backend services, APIs, webhooks, queues, transformations, administration, and user-facing status behavior.
5
Test, Reconcile & Validate
Test normal and failure scenarios, record counts, relationships, timing, payment or booking behavior, performance, and business acceptance.
6
Launch & Operate
Enable production traffic, monitor health, resolve exceptions, maintain API versions, rotate credentials, and improve performance.
A Web Integration Architecture That Protects the User Experience and the Business Record
WEB CHANNELS
Marketing website
Customer portal
Partner portal
eCommerce
Booking
Web application
Admin portal
WEB & INTEGRATION SERVICES
- Authentication
- Validation
- Business rules
- API gateway
- Connectors
- Queues
- Transformations
- Notifications
BUSINESS SYSTEMS
CRM
ERP
Inventory
Accounting
Scheduling
Payments
Documents
Support
Analytics
External services
OBSERVABILITY & CONTROL
Logs
Alerts
Retries
Exception queue
Reconciliation
Audit history
Credential rotation
Version management
Built for Reliable Transactions, Secure Access, and Clear Operational Ownership
A successful technology project must protect business information, move data safely, clarify ownership, and support the people who will use the solution every day.
Authentication & Least Privilege
Use approved authentication, role-based access, protected secrets, scoped credentials, secure sessions, and least-privilege permissions based on the connected systems.
Validation & Duplicate Prevention
Validate required fields, identifiers, amounts, status, permissions, timing, and business rules. Use idempotency or equivalent controls where repeated requests could create duplicates.
Failure Handling & Reconciliation
Define retries, timeouts, user messages, exception queues, alerts, logs, record reconciliation, ownership, and recovery when a connected system is unavailable.
Versioning & Handover
Document APIs, fields, environments, credentials, dependencies, monitoring, vendor limits, release procedures, source-code responsibilities, and long-term support ownership.
How Web Integration Engagements Are Scoped
Defined Website Connection
Best for one customer-facing workflow connecting a website or portal with one primary business platform.
Connected Portal or eCommerce Workflow
Best for several user actions spanning identity, payments, CRM, ERP, documents, scheduling, inventory, or operational systems.
Web Integration Layer
Best for a digital product or multi-channel environment requiring reusable services, queues, orchestration, monitoring, administration, and long-term integration ownership.
Website and Web Application Integration Questions
What is website integration?Website integration connects a website, portal, eCommerce experience, booking journey, or web application with the business systems and external services required to complete a customer or employee workflow.
What is the difference between web integration and API integration?Can a website be connected with CRM or ERP software?Can Hexagon integrate payments, bookings, inventory, or external data feeds?Can a legacy system be connected with a modern website or portal?How much does web integration cost and how long does it take?Cost and timeline depend on the number of systems, user journeys, API quality, authentication, mappings, business rules, data volume, payments, failure handling, testing, monitoring, and support. A defined connection may take several weeks, while a connected portal or integration layer may require several months.
Who owns the integration code and connected data?The client’s business data remains theirs, while source-code ownership and licensing depend on the agreed delivery model. Repository access, reusable components, credentials, vendor accounts, documentation, hosting, maintenance, and handover responsibilities are defined in the project agreement.
Reviewed by Daks J.
Founder & CEO, Hexagon IT Solutions
Daks leads business discovery and solution planning for CRM, custom software, integrations, automation, and digital-transformation projects.
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Tell Us Which Web Journey and Business Systems Need to Work Together
Share the website or portal, user action, current systems, data, integration problem, failure scenario, and desired outcome. Hexagon will review the requirement and recommend the most practical connector, API, integration-layer, or custom-interface approach.
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