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Innovative tools and services designed to address complex challenges today’s digital landscape.
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Hexagon is reshaping industries through smarter systems, streamlined workflows, and bold digital innovation.
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Services
Hexagon is reshaping industries through smarter systems, streamlined workflows, and bold digital innovation.
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Financial Software Should Connect Customer Experience, Operations, and Control
Hexagon designs and develops custom software for banks, credit unions, lenders, wealth firms, financial advisory businesses, and FinTech teams. We help modernize customer journeys, internal workflows, documents, integrations, reporting, and digital products while aligning the solution with the organization’s security and governance requirements.
- Business and workflow discovery
- Secure architecture planning
- Integration and migration
- Controlled release
Founded in 2007
U.S.-Led Discovery
Global Engineering
300+ Software Projects
Financial Workflows Become Risky When Customer Actions, Documents, Decisions, and Records Are Disconnected.
Customers and employees may move between portals, email, spreadsheets, legacy applications, document repositories, payment services, and reporting tools. The result is duplicate entry, incomplete context, manual review, inconsistent status, slow decisions, and difficult audit preparation.
Hexagon begins with the financial workflow, user roles, data, decision points, documents, integrations, controls, and reporting. The software is then designed around the operating model and the institution’s approved security and regulatory requirements
From Disconnected Financial Work to a Governed Digital Workflow
Before
Customer request
Email and document collection
Re-entry across systems
Manual review
Unclear status
Reports assembled after the fact
After
Guided digital journey
Structured data and documents
Connected systems
Role-based review and decision
Current status and notifications
Auditable reporting
The objective is to improve the complete financial workflow without creating a new system that operates separately from the institution’s data, controls, and teams.
Which Financial Software Path Fits the Requirement?
| Situation | Recommended Path | Typical Deliverable |
|---|---|---|
 An existing application supports the business but is difficult to use, slow, hard to maintain, or missing critical workflow and reporting capabilities. | MODERNIZE | UX improvement, architecture updates, performance, security, reporting, integration, and targeted features. |
| Core platforms, CRM, payments, documents, data, or customer channels hold related information but do not exchange it reliably. | INTEGRATE | Data map, identity rules, APIs, synchronization, validation, monitoring, reconciliation, and error handling. |
| A financial workflow requires a purpose-built customer portal, internal application, case process, document flow, or decision-support tool. | BUILD | Custom application, workflows, permissions, documents, integrations, dashboards, audit history, and release roadmap. |
| A FinTech or financial-service team needs to validate and launch a new digital product without building every capability at once. | LAUNCH | Product discovery, MVP scope, user journeys, architecture, integrations, controls, analytics, release, and improvement roadmap. |
Six Ways Hexagon Can Build and Improve Financial Software
Digital Customer & Advisor Portals
Create secure journeys for customers, members, borrowers, investors, advisors, partners, and service teams around information, documents, status, communication, and action.
Lending, Application & Approval Workflows
Build structured intake, document collection, review, assignment, decision, exception, communication, status, and servicing-support workflows.
Wealth, Retirement & Financial Planning Tools
Develop advisor and client experiences for goals, profiles, scenarios, recommendations, portfolios, documents, collaboration, and reporting.
Financial Operations & Case Management
Improve internal work across cases, tasks, approvals, documents, exceptions, service requests, reconciliation, and operational reporting.
Payments, Data & System Integration
Connect approved core platforms, CRM, payments, identity, documents, analytics, communication, and external services through governed integrations.
Reporting, Auditability & Modernization
Improve dashboards, operational reporting, audit history, data quality, application usability, architecture, performance, release processes, and support.
Proof in Practice: Confidential U.S. Investment Banking Firm
Modernizing Retirement-Planning Experiences for a New Generation of Investors
IBF
U.S. Investment Banking Firm
VERIFIED SCOPE
Financial services
Wealth management
Retirement planning
Personalized digital guidance
Data-informed experience
CLIENT CONTEXT
A U.S.-based investment banking firm served high-net-worth clients through retirement-planning tools built around traditional risk profiles and asset-allocation assumptions.
THE PRODUCT CHALLENGE
The existing experience was no longer resonating with Gen X and Millennial investors seeking more personalized, current, and data-informed guidance.
WHAT THE ENGAGEMENT ADDRESSED
Hexagon’s published case summary describes an effort to modernize the retirement-planning experience beyond static risk profiles, rigid allocation templates, and outdated assumptions around inflation, retirement age, and portfolio growth.
Recognized for Technology Innovation and Delivery Excellence
Hexagon IT Solutions has earned positive client ratings and recognition from independent technology and business publications for custom software development, digital transformation, innovation, and technology delivery.
4.9/5 Client Rating
DesignRush
Best Digital Transformation Consultancy
Corporate Vision · 2025 Winner
Innovation Excellence Awards
CIO Bulletin · 2024
Recognized in 2026 Technology Rankings
Software Development & IT Services
Founded in 2007, Hexagon combines U.S.-led discovery with global engineering and delivery capabilities to help organizations modernize operations through custom technology solutions.
From Financial Workflow Discovery to Controlled Production Release
1
Business, User & Control Discovery
Define users, customer journeys, operational workflows, data, documents, decisions, integrations, risks, controls, and measurable outcomes.
2
Product Scope & Architecture
Define the solution path, roles, services, data boundaries, integrations, security requirements, environments, migration, and release plan.
3
UX & Functional Design
Design customer and employee journeys, forms, decisions, documents, states, exceptions, notifications, and reporting.
4
Development & Integration
Build the application, workflows, integrations, data services, administration, dashboards, and approved control mechanisms.
5
Migration, QA & Validation
Test permissions, workflows, calculations, data, integrations, documents, audit history, performance, recovery, and business acceptance.
6
Deployment & Improvement
Release through a controlled process, validate production, support users, monitor issues, document ownership, and plan improvements.
One Financial Software Environment Connecting Experience, Workflow, Data, and Control
Customer & Employee Channels
Customers
Members
Borrowers
Investors
Advisors
Operations
Partners
Web
Mobile
Financial Application & Workflow
- Authentication
- Profiles
- Intake
- Documents
- Tasks
- Decisions
- Approvals
- Communication
- Status
Data & Connected Systems
Core platforms
CRM
Payments
Identity
Documents
Data services
Analytics
Approved third-party APIs
Control & Operations
Roles
Audit history
Reconciliation
Monitoring
Reporting
Administration
Support
Release management
Designed Around Security, Data Integrity, Auditability, and Approved Governance
A successful technology project must protect business information, move data safely, clarify ownership, and support the people who will use the solution every day.
Identity & Access
Define authentication, role-based access, least privilege, session behavior, administrative separation, and access review around the institution’s users and risk requirements.
Sensitive Data Protection
Plan encryption, secure transmission, secrets, logging, data minimization, retention, environment controls, and hosting requirements based on the approved solution design.
Audit & Reconciliation
Maintain appropriate workflow history, record changes, status, decisions, integration events, errors, reconciliation, and reporting required by the operating process.
Regulatory & Release Governance
Translate the client’s approved legal, compliance, security, vendor, testing, and release requirements into the product scope. Hexagon does not replace the institution’s legal or compliance counsel.
How Financial Software Engagements Are Scoped
Focused Modernization
Best for usability, reporting, workflow, security, performance, document, integration, or targeted capability improvements to an existing application.
Connected Financial Workflow
Best for customer or internal processes spanning multiple systems, documents, teams, decisions, data sources, and operational reports.
New Financial Product or Platform
Best for a customer portal, lending workflow, advisor tool, operations system, or FinTech product requiring discovery, architecture, MVP delivery, integrations, and a phased roadmap.
Banking and Financial Software Questions
Hexagon can develop customer and advisor portals, lending and application workflows, wealth and retirement-planning tools, internal operations applications, case and document workflows, dashboards, reporting, integrations, and other custom financial software defined around the business process.
The appropriate scope depends on the institution, jurisdiction, current core platform, transaction requirements, vendors, risk, and regulatory obligations. Hexagon primarily focuses on custom digital experiences, operational workflows, integrations, reporting, supporting modules, and modernization around approved financial platforms. A complete core replacement requires specialized discovery and governance before any commitment.
Security and compliance requirements are defined with the client during discovery and translated into architecture, access, data handling, logging, testing, documentation, and release controls. Hexagon does not replace legal or compliance counsel and does not claim certification unless it is explicitly verified.
Cost and timeline depend on users, journeys, workflows, integrations, documents, data, security, reporting, migration, environments, validation, and release requirements. A focused module may take several weeks, while a connected platform or financial product may require several months and phased releases.
Reviewed by Daks J.
Founder & CEO, Hexagon IT Solutions
Daks leads business discovery and solution planning for CRM, custom software, integrations, automation, and digital-transformation projects.
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Share the users, current systems, operational process, data, documents, integrations, control requirements, and desired outcome. Hexagon will review the requirement and recommend the most practical modernization, integration, or custom-development path.
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