Ninja

Support

Technology presents obstacles. Ninja Support specializes in solutions.

Ninja Support is a help desk web application to pace your company through the ever-changing technological world.

Cloud-Based

Ninja Support allows your company’s team members instant access to the help your clients need. All you need is an internet connection.

Ready. Set. Go.

We’ve already done the heavy lifting. Infrastructure, Deployment, Maintenance, and Scaling are a few keystrokes away.

Customizable

Get a complete picture of your customer by connecting with your favorite business apps.

How Ninja Support Helps You

Expedite Response Time

Build pre-defined response templates for commonly asked questions to let your customers feel heard while saving you time, effort, and your company’s reputation.

Streamline Work Flow

Smart Rules allow you to automate repetitive and time-consuming tasks getting the issues into the hands of the right people quickly and efficiently.

Set Service-Level Agreement Goals

Measure and improve help-desk performance and establish your company’s benchmark quality to maximize customer retention and satisfaction.

Reduce Ticket Volume

Lead your customers to solutions instantly with a searchable database for commonly asked questions.

Ninja Support is practical and cost-effective customer support system. Organize your support request, prioritize the tickets and assign it to the correct support staff.

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