Customer Relationship Management Services
Hexagon It Solutions has been collaborating with CRM systems for over a decade to craft efficient and fulfilling sales, marketing, and customer service processes for our esteemed clients.
Through advanced automation capabilities, CRM services are designed to enhance marketing, sales, and customer service processes. Our assistance is available at any stage of your project, providing support and guidance every step of the way.
Strategy Consulting & Project Consulting
We specialize in designing digital marketing, sales, and customer service tools, enabling your team to foster positive customer relationships. Additionally, we offer expertise in developing strategies for CRM implementation, revamping, migrating, or consolidating, ensuring optimal efficiency and effectiveness.
Hexagon IT Solutions is the Ideal Choice for Your CRM Consulting Partner
Proven Track Record
With over 16 years of experience in CRM system integration, we have successfully overcome countless challenges faced by our clients in their customer management processes. Our expertise extends across diverse industries, including banking, healthcare, retail, and more, where the handling of sensitive customer data is paramount.
As trusted partners of Microsoft, Oracle and Salesforce, three leading CRM vendors, we continuously expand our portfolio of CRM consulting and development projects. Our commitment to quality is evident through our mature ISO 9001-certified quality management system, which incorporates rigorous quality controls and risk management practices across all our processes.
Standard of Excellence
When it comes to security management, we adhere to the highest standards mandated by ISO 27001 regulations. Rest assured, our collaboration poses no risks to the security of your business or customer data.Driven by our passion for what we do and our unwavering expertise, we consistently deliver outstanding results.
Enhancing Customer Management Success with Hexagon IT Solutions
CRM consulting services can assist you in strategizing and implementing CRM solutions that align with your customer management objectives. A robust CRM system offers extensive customer analytics, preserves communication history, ensures real-time updates, and enables enterprise-wide process automation. Our expertise allows you to optimize your CRM implementation or enhancement to achieve seamless customer management.
Our consultants assist you in choosing the right solutions for your needs.
We help in:
Updating the current CRM
Custom CRM Development
Custom CRM platform development is another key offering of our consultancy services. We can help you build a tailored, feature-rich solution to manage your customers. Our experts are adept in delivering custom applications that are designed to suit the specific needs of your organization and provide maximum customer satisfaction.
Our years of experience have enabled us to acquire an impressive repertoire of technologies and skills. We are well-equipped to develop custom CRM solutions that fit the exact requirements of your business while staying within your budget.
We can assist you in ensuring a smooth transition from one system to another, eliminating any mishaps along the way. Our detailed optimization processes ensure that the new system is seamless and effective.
Reach out to us for free consultation on CRM implementation and custom development. We are here to help you maximize customer service excellence!
WHAT WE BUILD
From high converting e-commerce to marketing sites that get the word out, we have the expertise to create the perfect digital home for your business.
We can carefully craft software that performs exactly the way you want it to, and even uncover ways to refine your processes further.
CUSTOM API INTEGRATION
WHAT DO YOU NEED?
WEBSITE BUILDER SOFTWARE
Harness the power to create whatever your mind can imagine. Intuitive software that makes website creation simple.
IT TICKETING SYSTEM SOFTWARE
Streamline your processes to allow you to spend less time on ticketing and more time on solving the issues that matter.
Tell Us What You Need
This is why so many businesses trust us to handle their IT needs.
Proven Track Record
Trust our solid track record of successful projects and satisfied clients. From dentists to large construction companies, we specialize in creating custom software solutions for the unique needs of any business, big or small.
No need to juggle different companies. We do UI, UX, and work in all software platforms.