Facebook

Why You Should Always Index Your Website

Hexagon IT Solutions

Why You Should Always Index Your Website

Google Reviews

For businesses large and small, Google Reviews can be a game-changer. Not only are they incredibly useful for potential customers that may be looking to purchase from you, but they also provide invaluable feedback for your business. A good review can easily turn into additional customers, while a bad one can put off potential leads and have them look elsewhere. Fortunately, Google does give businesses the ability to respond to reviews. A great response can easily squash any negative feedback while showing potential customers that you care about them and are actively willing to improve your business based on their comments. For example, if a customer leaves a review saying “the food was terrible”, an appropriate response could be: “Thank you for your feedback. We apologize that the food didn't meet your expectations and we are working hard to ensure this doesn't happen again in the future.” This shows potential customers that you are taking customer feedback seriously and striving to improve their experience. One of the most important tools is a Survey Platform, where businesses like apartment complexes can capture negative reviews before they hit Google, Yelp, or other popular places for reviews. A Survey Platform can trigger messages on a weekly, monthly, or quarterly basis for general feedback, or after an event like maintenance, a move-in, or a move-out. Additionally, when reviews are good, these can be quickly forwarded to a platform like Google, where the information can be posted effortlessly, thus boosting review performance. Survey Platforms can save a business with 200-300 reviews an entire score drop (say from a 4.7 to a 3.7) in as little as one month by saving 20 negative reviews before they hit their Google 

Apartment Complexes & Google Reviews

When it comes to apartment complexes, reviews play an even more important role. Poorly rated apartments can quickly lead to a drop in occupancy rates and a decrease in potential customers, while highly rated ones will attract tenants by the droves. With this in mind, it’s important for apartment complexes to take customer feedback seriously and respond promptly to any negative reviews. In addition to responding to reviews, it’s also important for apartment complexes to actively solicit reviews from customers. Encouraging customers to leave a review on your Google Profile is a great way to show potential customers that you’re open and willing to receive feedback and use it for improvement. Doing this will also help build trust with potential tenants, as they know you’re listening to their feedback and taking it into consideration. 

Benefits of Survey Tools

One of the most important tools is a Survey Platform, where businesses like apartment complexes can capture negative reviews before they hit Google, Yelp, or other popular places for reviews. A Survey Platform can trigger messages on a weekly, monthly, or quarterly basis for general feedback, or after an event like maintenance, a move-in, or a move-out. Additionally, when reviews are good, these can be quickly forwarded to a platform like Google, where the information can be posted effortlessly, thus boosting review performance. Survey Platforms can save a business with 200-300 reviews an entire score drop (say from a 4.7 to a 3.7) in as little as one month by saving 20 negative reviews before they hit their Google Profile. These can be just as impactful as a compelling offer for goods or services at a fraction of the cost. Maintaining a high Google rating is essential for any business. A high rating demonstrates customer satisfaction and trust, which can help to attract new customers and boost sales. It also shows potential customers that the business takes customer feedback seriously and is willing to make changes based on their thoughts and opinions. By utilizing a survey platform, businesses can capture negative reviews before they hit the open market and take action to address them. This will, in turn, help businesses increase their Google rating and create a better customer experience.

Image

Learn More

Ready to Build? Partner with Hexagon for IT Expertise and Commitment

Learn More

Need IT Solutions?

Schedule a Free Project
Scope With Us

Privacy Policy

The Internet is a powerful tool that has revolutionized our way of life. With just a few clicks, you can access news, find information, shop for goods and services, and connect with others globally. At Hexagon IT Solutions, we value your privacy and are committed to protecting it while you enjoy the benefits of the Internet.

Our Commitment to Privacy

Your business is private and should remain so. We are dedicated to safeguarding your personal information. To ensure your privacy, Hexagon IT Solutions adheres to worldwide privacy and data protection standards:

  • We will not sell or share your name, address, phone number, email address, or any other personal information.
  • We will not sell or share your name, address, phone number, email address, or any other personal information.

Notice

We will request your personal information when necessary, such as when you create a Registration ID, download software, enter contests, subscribe to newsletters, or access premium content. We use your information for:

  • Simplifying your experience by minimizing the need to re-enter information.
  • Helping you quickly locate software, services, or information.
  • Tailoring our content to your interests.
  • Informing you about product updates, special offers, and new services from Hexagon IT Solutions.

Consent

You can use most o fhexagonitsolutions.com without registering or providing personal information. However, registration is required for certain areas. By registering, you can choose the types of information you wish to receive from us, such as electronic newsletters. If you prefer not to receive marketing messages from Hexagon IT Solutions, you can opt out.

Occasionally, we allow other companies to send information about their products and services to our registered customers via postal mail. If you do not wish to receive these offers, you can opt out.

Access

We provide tools to ensure your personal information is accurate and up-to-date. You can review and update your information at any time at the Visitor Center, where you can:

  • View and edit your personal information.
  • Specify your preferences for receiving marketing information.
  • Subscribe to electronic newsletters.
  • Register for access. Once registered, your information will be available across [YOUR WEBSITE ADDRESS].

Security

[YOUR COMPANY NAME] takes robust measures to protect your personal information and honor your usage preferences. We protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

We guarantee the security of your e-commerce transactions. Using SSL encryption, your personal information is protected during online transactions. Additionally, your transactions are protected under the Fair Credit Billing Act, limiting your liability for fraudulent charges.

Within the company, your data is stored on password-protected servers with limited access. It may be processed in United States of America or other countries where Hexagon IT Solutions operates.

Your role in protecting your information is crucial. Keep your username and password confidential to prevent unauthorized access.

Notice to Parents

We encourage parents to guide their children's online activities. Although Hexagon IT Solutions does not target children with its content, we offer a Kids account, allowing parents to consent to the collection and use of their children's personal information online.

Enforcement

If you believe Hexagon IT Solutions has not adhered to these principles, please contact us at [email protected]. Include "Privacy Policy" in the subject line, and we will address the issue promptly.

Electronic Product Registration

Upon purchasing and installing a new product, we may request electronic registration. This merges your registration information with any existing data, creating a personal profile. You can review or update your profile at any time at the Profile Center.

Customer Profiles

Each registered customer has a unique personal profile with a personal identification number (PIN) stored as a cookie. This PIN ensures that only you can access your profile, providing a seamless experience across hexagonitsolutions.com.

Use of Shared Information

When you join us, you provide contact information, including your email address. We use this to update you on your orders, measure satisfaction, and inform you about new services. We ask for your credit card information only for billing purposes and store it for future convenience, with your permission.

We may hire other companies for limited services on our behalf, such as packaging, mailing, answering customer questions, and processing event registrations. These companies only receive the information necessary to perform their services and are prohibited from using it for other purposes.

hexagonitsolutions.com will disclose your personal information only when required by law, to protect our rights or property, or in urgent circumstances to ensure personal safety.